Customer Satisfaction Form

Printer-friendly versionSend by emailWelcome to the IPPCA Customer Satisfaction Rating form
Thank you for taking the time to fill out the following questions, so that we may keep your installer in good standing with the IPPCA.

Your responses are very important, not only to your installer and our Association, but to the industry as a whole as it will help insure a higher level of standards to you the customer.
Note:To be submitted for IPPCA members only.

Name of your pond installer/Service Tech: *

Please rate your installer from 1 to 5, 1 being the lowest and 5 being excellent.: *

	1	2	3	4	5
Overall Professionalism
Neatness of work area
Explanation of the continuing care of your pond
Answering questions to your satisfaction
Promptness in returning calls
Meeting Project Deadlines
Knowledge of fish and their care
Knowledge of plants and their care
Installer Follow up after completion
Would you recommend your installers to others

Name: *

Email: *

Service Classification: *

New Pond

Rebuild Waterfall and/or Pond

Service Call and/or Maintenance

Please include me in on the monthly Newsletter Pond Pulse list and other important emails regarding the pond industry events: *

Yes

No